Privacy Policy

At SWIFTEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. This policy applies to customers in the United States and Pakistan.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through trusted payment providers)
  • Order history
  • IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you have opted in)

3. Payment Security

We do not store your complete payment card details. All payments are processed securely through trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance
  • Personalize content and advertisements where applicable

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting providers
  • Marketing and analytics services

These providers are required to protect your information and use it only for providing their services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission is completely secure.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the information below.

8. International Customers

SWIFTEX serves customers in the United States and Pakistan. By using our website, you understand that your information may be processed in countries where our service providers operate, in accordance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: moeen@swiftex.info

Thank you for trusting SWIFTEX with your shopping experience.