Shipping Policy

Thank you for shopping with SWIFTEX. We offer free standard shipping across the United States, with no minimum purchase required.

Shipping Destinations

This website accepts orders for delivery within the United States. We do not currently offer international shipping through this store.

Order Processing

Orders are processed and dispatched within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Delivery Times

Order processing: 1–3 business days.
Shipping transit time: 5–12 business days after dispatch.
Total estimated delivery time: 6–15 business days after payment confirmation.

Delivery times are estimates and may vary by product, destination, and carrier. Any different delivery estimate will be displayed on the product page or at checkout before you place your order.

Shipping Delays

Weather, holidays, carrier disruptions, or customs processing, where applicable, may affect delivery.

If we cannot dispatch your order within the stated timeframe, we will notify you by email before that timeframe expires, provide a revised shipping estimate when available, and offer you the choice to accept the delay or cancel for a full refund of the unshipped items.

If we cannot obtain any required consent to a delay, we will cancel the affected unshipped items and issue a prompt refund to your original payment method.

Order Tracking

Once your order has shipped, we will email your tracking details to the address provided at checkout. Tracking updates may take some time to appear after dispatch.

If you do not receive your shipping confirmation, please check your spam folder or contact us.

Shipping Address Changes

Please check your shipping address carefully before placing your order.

If you notice an error, contact support@swiftex.info immediately with your order number and corrected address. We will try to update your details before dispatch, but changes cannot be guaranteed once an order has shipped.

If a package is returned because of an incorrect or incomplete address, contact us so we can discuss the available resolution and any applicable redelivery cost before arranging another shipment.

Missing or Damaged Packages

If your order is overdue, arrives damaged, or is marked as delivered but cannot be located, please contact us with your order number. For damaged items, include photos of the item and packaging where possible.

We will investigate with our fulfillment partner or carrier and work with you to arrange an appropriate resolution, including a replacement or refund where applicable. This policy does not limit your rights under applicable law.