Terms of Service

Effective Date: 22-09-2026

Welcome to SWIFTEX. This website, swiftex.info, is operated by [Full legal business name], trading as SWIFTEX (“we,” “us,” or “our”).

These Terms govern your use of our website and purchases from our store. Please review them alongside our Shipping Policy, Refund & Return Policy, and Privacy Policy before placing an order.

1. Eligibility and Website Use

By placing an order, you confirm that you are of legal age to enter into a binding contract in your state of residence, or that a parent or legal guardian has authorized the purchase.

You agree to provide accurate, complete, and current information and to use our website only for lawful purposes.

2. Our Store and Shopify

SWIFTEX sells home décor, kitchen essentials, and everyday electronics to customers in the United States.

Our store is hosted on Shopify, which provides the e-commerce platform used to offer products and process purchases. Products purchased through this website are sold by SWIFTEX, unless expressly stated otherwise.

3. Product Information

We aim to provide accurate product descriptions, specifications, images, prices, and availability.

Colors may appear different depending on your screen settings. Please review the listed dimensions, materials, compatibility, and instructions before purchasing.

We may update listings or discontinue products. These changes do not remove your rights if an item received is defective, incorrect, or materially different from its description.

4. Prices and Payments

Prices are displayed in US dollars (USD) unless expressly stated otherwise. Applicable taxes and any additional charges will be shown before you complete checkout.

We accept the payment methods displayed at checkout. By submitting payment information, you confirm that you are authorized to use that payment method.

Price changes apply to future purchases. We will not charge an additional amount for an existing order without your authorization.

5. Orders and Cancellations

An order confirmation acknowledges receipt of your order. We may need to verify payment, product availability, or order details before fulfillment.

We may decline or cancel an order for a legitimate reason, including:

Product unavailability.
A material pricing or listing error.
Suspected fraud or unauthorized payment.
Incomplete delivery information that cannot be resolved.
Legal restrictions affecting fulfillment.

If an order is affected, we will contact you using the details provided at checkout. We will not substitute a materially different product without your agreement.

If we cancel a paid order, we will promptly refund the canceled items and any associated taxes or charges to your original payment method.

To request cancellation, email moeen@swiftex.info as soon as possible. We will try to stop fulfillment, but cancellation may not be possible once the order has shipped. Eligible items may then be returned under our Refund & Return Policy.

6. Shipping and Delivery

We currently offer free standard shipping across the United States, with no minimum purchase required.

Our standard estimates are:

Processing: 1–3 business days after payment confirmation.
Transit: 5–12 business days after dispatch.
Total estimated delivery: 6–15 business days.

Any product-specific delivery estimate will be disclosed before purchase. Please review our Shipping Policy for full details.

If we cannot ship within the promised timeframe, we will notify you and offer the choice to accept a revised timeframe or cancel the unshipped items for a full, prompt refund. Where required consent is not obtained, we will cancel and refund the affected items in accordance with applicable law.

For missing, damaged, or incorrectly delivered orders, contact us so we can investigate and arrange an appropriate resolution.

7. Returns, Refunds, and Exchanges

Eligible return requests may be submitted within 14 calendar days after delivery, subject to our Refund & Return Policy.

That policy explains eligibility, exclusions, return shipping costs, refund processing, and procedures for damaged or incorrect items.

Return restrictions do not limit rights or remedies provided by applicable law or an applicable warranty.

8. Product Use and Warranties

Use products only for their intended purpose and follow the instructions and safety information supplied.

Any express warranty offered for a product will be described in the relevant listing or accompanying documentation. Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

9. Intellectual Property

Website content, including the SWIFTEX name, logo, text, graphics, and designs, is owned by SWIFTEX or used with permission from the relevant rights holders.

You may browse and use the website for personal shopping purposes. You may not reproduce or commercially exploit protected content without permission, except as permitted by law.

Third-party trademarks and product materials remain the property of their respective owners.

10. Prohibited Activities

You must not:

Use the website for fraud or unlawful activity.
Submit false payment details or impersonate another person.
Attempt to access systems or information without authorization.
Introduce malicious software or disrupt website operation.
Infringe intellectual property or privacy rights.

We may restrict access where reasonably necessary to address misuse or security risks. Any outstanding orders or refunds will remain subject to these Terms and applicable law.

11. Third-Party Services and Links

Our website may provide access to third-party services or links. Those services may have separate terms and privacy policies.

This section does not remove SWIFTEX’s responsibilities for purchases made from our store.

12. Privacy

Our Privacy Policy explains how we collect, use, disclose, and retain personal information and describes available privacy choices.

Please review it before submitting personal information through our website.

13. Website Availability and Liability

We aim to keep our website accurate and available, but uninterrupted or error-free access cannot be guaranteed.

To the extent permitted by applicable law, SWIFTEX is not liable for indirect, incidental, special, or consequential losses arising from website use or purchases.

This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability that cannot legally be excluded. It does not limit applicable product warranties, refund rights, or mandatory consumer protections.

14. Governing Law and Disputes

These Terms are governed by applicable US federal law and the laws of [Insert applicable US state after confirming your business jurisdiction], subject to mandatory consumer protections applicable to you.

Please contact moeen@swiftex.info if you have a concern so we can try to resolve it. Contacting us does not waive your right to pursue remedies available under applicable law.

15. Changes to These Terms

We may revise these Terms and will update the effective date when changes are published. Where required, we will provide additional notice or obtain agreement.

Changes apply prospectively. The Terms and purchase policies in effect when you placed your order will govern that purchase unless you agree otherwise or applicable law requires a change.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.